Privacy policy

Overview

Quench Networks, LLC (“Quench,” “we” or “us”) cares about protecting your privacy. We understand your concerns with regard to how information about you is used and disclosed, and we appreciate your trust that we will use and disclose information about you carefully and sensibly. This notice (this “Privacy Policy”) describes what information we collect about you, how we collect it, how we use it, with whom we may share it, and what choices you have regarding it. This Privacy Policy is incorporated into and forms part of the Terms of Use of our Web site (www.quenchnetworks.com, or any replacement site, the “Site”). We encourage you to become familiar with the terms and conditions of both this Privacy Policy and the Terms of Use. By accessing and using the Site, you agree that you have read and understand this Privacy Policy and you accept and consent to the privacy practices (and any uses and disclosures of information about you) that are described in this Privacy Policy.

Changes to Privacy Policy

From time to time, we may change our privacy practices, and this Privacy Policy, because of changes in our business or services, in applicable legal or regulatory requirements, or in our attempts to better serve the needs of our other customers. In the event of any changes to our privacy practices, notice will be given in the manner described in the Terms of Use, and a revised Privacy Policy will be posted on the Site. Please check back frequently to stay abreast of any changes to this Privacy Policy.

What Information Do We Collect?

Certain aspects of the Site allow you to voluntarily submit information to us. For example, when you register or sign-up on the Site, and when you enter or update the information in your profile that is required, you submit certain information about yourself to us. This includes personally or individually identifiable information (such as your name and email address).The Site may also provide the ability for you to invite or refer your friends to the Site (for example, by your submitting their names and email addresses to us through the Site). You should be mindful of the information that you choose to submit to us, and you should make sure that this information is complete and accurate. Please do not share personal information about anyone else with us unless you have the appropriate consent, authorization, or right to do so. In addition, you must be at least 18 years old to register or sign-up on the Site, and if you are not 18, please do not register or sign-up. Similarly, please do not use the capabilities provided on the Site to invite anyone under 18 to the Site or otherwise submit personally identifiable information about anyone under 18 to us.

We may collect certain other information (some of which may be personally identifiable) from or about you in connection with your use of the Site. For example, we may track the purchases you make from third-party merchants through links provided on the Site. We may also retain the content of, and metadata regarding, any correspondence you may have with us or our representatives, regardless of the subject matter or the mode of communication by which such correspondence is made. This information helps us to improve our capabilities and services, as well as the Site and the content, materials, and opportunities that we feature or describe on the Site, and to more effectively and efficiently respond to both current and future inquiries.

As with many other Web sites, the Web servers used to operate the Site may collect certain data pertaining to you and the equipment and communications method that you use to access the Internet and the Site. Without combining these data with other sources of information, they do not readily or personally identify you. They may include such things as the Internet protocol (“IP”) address assigned to your computer, specific pages that you access on the Site or that you accessed immediately prior to visiting the Site, and the length of time you spend in a given visit to the Site. The purposes for which this information is collected and used include facilitating Site operation and system administration, generating aggregated, non-identifiable statistical information, monitoring and analyzing Site traffic and usage patterns, and improving the content and content delivery with regard to the Site and the content, materials, opportunities, and services that we describe or make available on the Site.

We may also use “cookies” (small text files stored on your computer) to help track and customize your access to and use of the Site. Cookies store and retain information that helps us recognize you when you return to the Site following a previous visit and track the offset to your carbon footprint made through your purchases on third-party merchant sites. Most popular Internet browser packages allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in some instances, prevent you from taking full advantage of the Site and the materials, products, and services that we make available on the Site.

How Do We Use The Information That We Collect?

We may use, disclose, and keep on file any information that you submit or provide to us (or that you cause to be submitted or provided to us) through the Site, as necessary and appropriate for the purposes for which it was submitted. For example, if you register on the Site, we use the information that you provide to create your profile and to track your purchases and carbon offset. Similarly, if you invite friends to the Site through the capabilities that we provide on the Site, we may use that information to contact those individuals and inform them about the Site. We will not use or disclose personally or individually identifiable information about you (or about any other individuals) for other purposes, except as specifically provided in this Privacy Policy.

In addition to the uses mentioned or described above or otherwise described in our Terms of Use, we may use the information that we collect on the Site to analyze and improve the content, features, materials, and opportunities that we make available on the Site, to notify you of changes made to the Site or new opportunities made available on or through the Site, to evaluate your needs and customize the Site content delivered to you according to those needs, to send you promotional materials that you request from us, and for other legitimate and lawful business purposes. If you contact us for support or assistance in connection with using the Site, we may use information about you or your system for purposes such as verifying whether your system meets the minimum requirements needed to use the Site and any capabilities or functionality that we make available on the Site. In addition, we may use information that we collect or obtain about you to contact you, if you request information or ask us questions, or to send you announcements, newsletters, and notices about our services or your account from time to time.

With Whom Do We Share Information That We Collect?

In addition to any other uses or disclosures mentioned above or otherwise described in our Terms of Use, in the course of conducting our business, we may transfer certain information that we collect or that you submit to us, whether solicited or unsolicited, to the trusted business partners and service providers that we utilize in operating, maintaining, and further developing the Site and in delivering the content, materials, opportunities, and services that we make available on or through the Site or otherwise as part of our business. The sharing of such information is only to the extent necessary and appropriate for the purposes for which the information was collected or submitted (such as, for example, as necessary for purposes of tracking your carbon offsets, communicating with you, or fulfilling your requests for materials or information about us). We may produce reports on Site traffic or usage patterns and share these reports with our business partners and others, but the information contained in these reports is anonymous and does not allow identification of any specific individual or entity. Similarly, we may from time to time share aggregated information and data that do not identify any particular individual or entity with third parties (such as, for example, reporting the total number of users or members that have registered on the Site). Please rest assured, however, that other than as expressly provided in this Privacy Policy, any personal information that we obtain through the Site will not be shared with third parties in a manner that identifies or is attributable to any particular individual.

We may disclose information (including personal and individually identifiable information) about you if we become subject to a subpoena or court order or if we are otherwise legally required to disclose such information. We may also use and disclose information about you to establish, exercise, or protect our legal rights, to enforce the Terms of Use, to assert and defend against legal claims, or if we believe such disclosure is necessary to investigate, prevent, or take other action regarding actual or suspected illegal or fraudulent activities or potential threats to the physical safety or well-being of any person.

As Quench continues to grow and develop its business, it is possible that our organizational structure might change or that we might merge or otherwise combine with, or that Quench or portions of its business might be acquired by, another company. In any such transactions, customer information generally is, will most probably be, and should be expected to be one of the transferred business assets.

What Choices Do You Have?

If you wish to register or sign-up on the Site, you need to complete and submit the form that is provided on the Site with the requested information about you.You may review and update the information in your profile on the Site whenever you choose. When corresponding with Quench or our representatives, or making a request for information from use, you choose what information to supply, what questions to pose and comments to make, whether you wish to receive further information, and by what method of communication that information should be delivered to you. Please take care to share only such information as is needed or that you believe is appropriate. Similarly, you may choose to invite or refer friends to the Site by providing us with their names and email addresses through the capabilities that we provide on the Site, but please do not do so without the consent or prior approval of each friend that you inform us of.

How Do We Protect Information Collected About You?

Quench uses commercially reasonable measures to secure and protect information transmitted via or stored on the Site. However, we cannot and do not guarantee that any such transmissions or information will be totally secure. Unencrypted Internet communications are not secure, and no security measures are impenetrable. You agree to immediately notify us of any breach of Site security, this Privacy Policy, or the Terms of Use of which you become aware.

Linked Sites

Hyperlinks may be posted on the Site that link to third-party merchants’ Web sites and other Web sites not under our control. While limited information on the purchases that you make on any such Web site that you reach through the links posted on the Site may be passed back to us, so that we may present reports back to you, the information that you submit, whether in making a purchase or otherwise, on any such Web site is subject to the privacy policy and practices of that Web site. We are not responsible for, and this Privacy Policy does not apply to, the privacy practices of those sites or of any other sites or companies that we do not own or control. We encourage you to seek out and read the privacy policy of each Web site that you visit, so that you understand how personal information that is collected about you is used and protected.

Who Can You Contact For More Information?

If you have any questions or suggestions about Quench, the Site, or our products, services, or privacy practices, please contact us at the numbers or addresses given below.

Acknowledgement

BY ACCESSING OR USING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND CONSENT TO THE PRIVACY PRACTICES, AND TO THE USES AND DISCLOSURES OF INFORMATION WE OBTAIN ABOUT YOU, THAT ARE DESCRIBED IN THIS PRIVACY POLICY, AND YOU AGREE TO BE BOUND BY THE TERMS OF USE REFERENCED ABOVE.

 
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